Privacy Policy

Effective Date: May 28, 2025

Southern California Eye Physicians & Surgeons ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, including through our website (drsongvision.com), in person, over the phone, and via SMS communications.

1. Information We Collect

  • Contact Information: Name, phone number(s), email address, and mailing address.
  • Health Information: Information you provide related to your medical condition, history, or treatment.
  • Appointment Details: Scheduling preferences, appointment dates/times, and related communications.
  • Device and Usage Data: When you visit our website, we may collect IP address, browser type, and pages accessed.
  • SMS Communication Consent: If you opt in to receive SMS messages, we collect your mobile number and consent status.

2. How We Use Your Information

  • To schedule and confirm appointments.
  • To communicate with you via email, phone, or SMS regarding your care, appointments, or office updates.
  • To provide you with updates and information about our services.
  • To maintain accurate patient records in compliance with medical standards.
  • To enhance and secure our website and patient services.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With our internal staff and licensed medical professionals for the purpose of providing care.
  • With insurers, pharmacies, or other healthcare providers, as required for treatment or billing purposes and as permitted by HIPAA.
  • When required by law or to comply with legal obligations, including court orders or health regulations.

SMS consent is not shared with third parties or affiliates for marketing purposes.


4. Your Choices and Rights

  • You may opt out of SMS communications at any time by replying "STOP" to any of our text messages.
  • You may request to review, correct, or delete your personal information by contacting us at the email listed below.
  • We maintain reasonable physical, technical, and administrative safeguards to protect your personal information.

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Southern California Eye Physicians & Surgeons
Website: www.drsongvision.com
Phone: (626) 844-9393 or (562) 431-3771
Email: [email protected]